01
The blind spot
Month-end close
Making business decisions on last month's numbers is how shops slowly die. By the time the March report shows 22% of your marketing spend didn't convert, it's April and the money is gone. The lost jobs are sitting in your unpaid invoices. The techs who aren't converting are still on the schedule in May. You can't fix what you're seeing six weeks later.
The lag · 30-40 days